Terms and conditions:
1. Scope
This article defines terms and conditions which are applicable upon downloading, signing up, signing in or usage of the Farang App (called “the App”) from Apple Store or Google Play Store. Any terms or conditions that are defined and implemented by Apple Store or Google Play Store, which may raise due to downloading, installing or using Apps on any device, are out of our company’s control and out of this document’s scope.
2. Owner
The developer company of the App is:
FRNZ GmbH
Brandenburg - Germany
3. Subject
The App is a platform to introduce Persian speaking companies and businesses worldwide, except for Cuba, Iran, Russia, North Korea, Sudan, Syria, Crimea, Donetsk, and Luhansk regions of Ukraine. The App requires internet connection for a full function, however, it can also run offline using previously downloaded data on user's device. In case of any user input in offline mode, the App is able to store data on user's device and syncs with the cloud as soon as a stable internet connection is available. Data loss may occur in offline mode data input due to the App's sync policy and data priority implementation. The App is using Push Notifications which can also be adjusted in Settings by their subjects. Users are able to search for companies and services on the App’s public page (Services). Users can also create companies and add their products and services in their own accounts and send a publish request. Publishing a company in the App’s home page will take place only if necessary legal registration and activity documents are provided, evaluated and accepted. Users are asked for push notifications, access to camera, photo library or microphone permissions.
4. Registration
Registration using verified email address is required. The App information and Push Notification, is available only for verified and signed-in users.
5. Usage Rights
The App’s design, development, content and information belongs solely to the Owner respecting German Copyright regulations. Any use of content, information, design and development of the App requires the Owner’s written approval.
6. Data Protection
Users’ information and their companies’ data are recorded and processed internally but not shared with third parties. Data inside the App are stored with respect to German data protection laws (Bundesdatenschutzgesetz, Datenschutz-Grundverordnung) on Amazon AWS servers that are located in Germany.
7. User Conduct
The users do not have access to other user’s profiles or data and there is no communication possibility inside the App. The published content of the App is controlled by the Owner and is evaluated in detail at the time of release. However the Owner does not have control over future changes of other websites or links that may be provided in companies’ information. By using the App, Users agree not to engage in the following activities. This includes the links that are provided as company website or contact information:
Illegal Content:
a. Uploading, posting, or sharing any content that violates German laws or regulations.
b. Distributing or providing access to copyrighted materials without proper authorization, unless it falls under a legally recognized exception (such as fair use).
c. Sharing or promoting content that incites hatred, discrimination, violence, or illegal activities.
Harassment:
a. Engaging in any form of harassing, abusive, or threatening behavior towards other users or individuals.
b. Sending unsolicited messages or communications with the intent to harass, intimidate, or defame others.
c. Posting or sharing content that is discriminatory, offensive, or promotes hate speech based on race, ethnicity, religion, gender, sexual orientation, or other protected characteristics.
Infringement of Third-Party Rights:
a. Uploading, distributing, or sharing content that infringes upon the intellectual property rights of others, including copyrights, trademarks, patents, or trade secrets.
b. Using the App to facilitate or participate in any form of unauthorized data collection, data scraping, or hacking activities.
c. Impersonating another individual or entity, or falsely representing users’ affiliation with any person or organization.
Consequences of Prohibited Activities.
Violation of these prohibited activities may result in one or more of the following actions at Owner’s sole discretion:
Temporary or permanent suspension of user’s access to the App.
Removal of offending content.
Legal action if deemed necessary.
The Owner reserves the right to investigate and takes appropriate action against any reported or suspected violation of these prohibited activities. We also encourage users to report any instances of prohibited activities to us promptly via support@frnz-ing.de.
8. Liability
User Responsibility:
a. Users are solely responsible for their actions, behavior, and the content they upload through the App.
b. Users must comply with all applicable laws and regulations while using the App.
c. Users are responsible for obtaining any necessary permissions, licenses, or consents related to the content they share.
User-Generated Content:
a. Any content uploaded by users through the App is their sole responsibility.
b. The Owner does not endorse, monitor, or control user-generated content, and therefore cannot guarantee its accuracy, legality, or quality.
c. The Owner does not assume any liability for user-generated content, including any loss, damage, or harm that may arise from it.
Limited Liability:
a. The Owner’s liability is limited to the extent permitted by German law.
b. The Owner is not liable for any direct, indirect, incidental, consequential, or exemplary damages arising from user actions or user-generated content.
c. The Owner is not responsible for any loss of data, profits, reputation, or any other intangible losses resulting from the use of the App.
Reporting and Moderation:
a. Users shall report and flagging inappropriate or infringing content within the App via email to support@frnz-ing.de.
b. The Owner have the right to review, moderate, and remove any content that violates the terms and conditions or applicable laws.
Indemnification:
a. Users agree to indemnify and hold the Owner harmless from any claims, liabilities, damages, expenses, or legal fees arising from their actions or use of the App.
9. Access termination or suspension
The Owner reserves the right, at his sole discretion, to terminate or suspend user’s access to the App, in whole or in part, without prior notice, if he have reasonable grounds to believe that users have violated any provision of these terms and conditions or engaged in any prohibited activities. Upon termination or suspension, users will no longer have access to the App, and any rights granted to them under these terms and conditions will cease immediately. The Owner may also disable user’s access to the App if required by law, court order, or governmental authority. Users acknowledge and agree that the Owner shall not be liable to their or any third party for any termination or suspension of users’ access to the App.
We do not delete user’s data partially. If users wish to cancel their own access to the App, they can initiate an account deletion inside the App settings or send a cancellation request email to support@frnz-ing.de from the identical registration email address alternatively. After cancellation, the App will not be accessible after a few days, and the data will remain up to 90 days before being permanently deleted.
10. Modifications
The Owner reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. The Owner will make reasonable efforts to notify users of any material changes to these terms and conditions, such as changes affecting their rights or obligations.
Notification of Changes:
The Owner will notify users of changes by sending a message to the message list within the App, including push notifications. It is user’s responsibility to regularly review this document for any updates.
Effective Date:
The updated terms and conditions will become effective after release and notification. By continuing to use the App, users acknowledge and agree that they have read, understood, and accepted the revised terms and conditions.
We encourage users to contact our support team if they have any questions or concerns regarding the changes to the terms and conditions per email: support@frnz-ing.de
11. Jurisdiction and Applicable Law
Any disputes, claims, or legal proceedings arising out of or in connection with these terms and conditions, including but not limited to their interpretation, validity, performance, or breach, shall be subject to the exclusive jurisdiction of the courts in Brandenburg, Germany. These terms and conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply. Users expressly agree that any legal action or proceeding arising out of or relating to these terms and conditions shall be brought exclusively in the courts in Brandenburg, Germany. Notwithstanding the above, the Owner retain the right to initiate legal proceedings in any other jurisdiction or seek injunctive or other equitable relief in any court of competent jurisdiction to protect his intellectual property rights or enforce his rights under these terms and conditions.
12. Severability Clause
If any provision of these terms and conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from the agreement, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law. The invalidity, unlawfulness, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions contained herein. In such cases, the parties agree to negotiate in good faith to replace the invalid, unlawful, or unenforceable provision with a valid, lawful, and enforceable provision that most closely reflects the intention of the original provision.
13. Privacy policy
Data that are collected for the App functionality:
Email address, device ID and device OS.
Data that are optional and will be collected only upon user input or user profile update:
Contact info, full name, phone number, address.
Data that are collected upon creating a new business or service by users:
Contact info, full name, phone number, address, email address, company photo or logo, company activities details.
Data upon publishing a business on Home Page:
Publishing a business on Home Page takes place only by the Owner after confirmation of the company registration, and requires signing related NDA, terms and conditions, privacy policy and contract.
Data that are collected to improve the App functionality:
When users contact us for support or feedback, we may collect their name, email address, and any other information they provide to us.
Search history inside the App:
Users' search history and what they see on main page are recorded to their own profile to deliver a better search experience on future searches.
Data linked to user’s real identity:
“Personal information” and “personal data” as defined under above mentioned privacy laws are not linked back to user’s identity. We do not tie the data to other data sets that enable it to be linked to user’s real identity.
Data sharing:
None of the information or data that we collect are shared with third parties for business or advertising purposes. We implement reasonable measures and deploy the newest technologies provided by Amazon AWS to protect user’s personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
The following information are not asked, used, fetched or recorded by the App:
Health, fitness, financial info, payment info, payment card number, or bank account number, credit info, credit score, salary, income, assets, debts, or any other financial information, coarse location, precise location, sensitive info, racial or ethnic data, sexual orientation, pregnancy or childbirth information, disability, religious or philosophical beliefs, trade union membership, political opinion, genetic information, or biometric data, list of contacts, address book, or social graph, emails or text messages, subject line, sender, recipients, and contents of the email or message, user’s voice or sound recordings, content generated in-games, browsing history, search history out of the App environment, product interaction, diagnostics, advertising, analytics, product personalization, information about the content user have viewed that is not part of the App, such as websites.
14. Contact
If you have any questions, concerns, or requests regarding this document, please contact us at:
FRNZ GmbH
Brandenburg - Germany
support@frnz-ing.de
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